We recently sold at auction our family home of 21 years in Bayswater. We always knew we would choose Jackie Mark and Jane Hastings, as they had come highly recommended by good friends. This professional and very personable team certainly exceeded our expectations.
Jackie and Jane had our best interests at heart throughout the process and were completely transparent in the way they managed the campaign and auction. We were thrilled with the online and print presentation of our property, as well as the marketing advice and excellent communication.
This team is hardworking and will go the extra mile to ensure you get the best result.
Jane Hastings also helped us bid at auction for our new house – a very daunting process if you are not experienced! She was an absolute legend in the auction room, masterfully reading and responding to the auction as it progressed. We were ecstatic to win against four other bidders. We can’t thank Jane enough.
Thanks to you both. We will be recommending you to all our friends.
Susan and Dave Christie
I am pleased to provide a reference for Jackie and Jane. They assisted our Trust in selling a Devonport property. They navigated some complexities with the sale in a positive and sensitive way and provided very sound advice on the presentation of the property to optimise the sale. They provided detailed feedback on market responses and kept the Trustees very well-informed. Ultimately, the sale exceeded our expectations and we’re delighted.
We have known Jackie and Jane of Harcourts Devonport for many years. They helped us purchase our first Devonport home which was perfect for our growing family, but when the time came to upgrade and therefore to sell, we had no hesitation in listing with the girls as we knew they would work hard for us. Prior to going on the market they gave us great advice regarding how the property should be presented to maximise our dollars and we know they worked very hard to get us the best possible price through a multi-offer process. We have no hesitation in recommending Team Jackie and Jane to any future sellers, their reputation in our little Village is outstanding, they are genuinely nice women and we would certainly use them again!
Six years ago, Jackie and Jane did a great job of selling my previous house in Devonport, so they were the obvious choice when I needed an agent to sell my current house in Belmont. Once again, they took care of everything, making the process very easy for me, kept me updated the whole way through and I was very happy with the resulting sale.
Many thanks Jackie and Jane
The deal is all but done and next week it is time for me to begin a new lifestyle at William Sanders Retirement Village. I want to let you know how much I appreciated the friendly and professional manner in which you promoted the sale of my home. Right from our first meeting I felt confident that you were the ones most suited for the job..
Your enthusium and friendly manner, and the information you presented to me, put me at ease from the start and I felt assured that you would keep my best interests in mind. Your followup after each weekend of open homes, and often daily phone calls, became a valuable guide to keeping me informed, and you became so much a part of my life during the weeks leading up to the sale that afterwards I felt I had lost my good friends.
Your calm and considerate manner has helped me through a testing time. With your expert help I feel I have achieved a very satisfactory outcome. Many thanks to you both.
It’s a bit daunting having your house on the market when you have a young family but Jane and Jackie made the process so easy! They were both friendly, communicative and worked in with us. Best of all, thanks to their expertise, we sold our house in just three weeks. We would definitely use Jane and Jackie again and highly recommend them to others.
Thanks Jane and Jackie!
Anna and Steven Rumble
In a market full of estate agent billboards I relied on word of mouth to go with Jackie and Jane. From initial contact it did not take long to get the ball rolling and not only did I have Jackie and Jane working for me I had the rest of the Harcourts team. Their advice was valued when I took my home to auction, where I was able to get a fair price on the night. I have no problems in recommending Jackie and Jane to those thinking about putting their home on the market as they worked diligently for the result I was after.
Jackie and Jane did a brilliant job of taking much of the stress out of the formidable task of selling our family home. Their friendly, approachable personalities coupled with their tireless commitment to selling the property, made the entire process far less daunting than we had expected. They kept us in the loop re everything that was happening, interpreted it for us in layman’s terms so we could actually understand it all, and answered any of our calls and enquiries without missing a beat. I’m happy to recommend them.
Kelly (daughter of Margaret Walker)
I am pleased that I picked Harcourt’s, Devonport to sell my Mother’s House. I had the pleasure to meet and work with Jackie and Jane, I came to know what a truly valuable asset they are to the company. They’re honest and incredibly hard working to follow through to ensure that the house got sold smoothly. I simply cannot say enough about them but giving my highest recommendation to Jackie and Jane. They’re one in a million. Thank you so much.
A note of acknowledgement of the great work Jane and Jackie did in the process of selling our property here in Fraser Rd. We had a deadline to meet in the purchase of the property we wanted to buy in Coromandel Peninsula, the purchase of which was subject to the sale of ours here in Narrow Neck. Jane and Jackie rose to the occasion and surpassed our expectations in the promotion and sale of the property, allowing us in turn to meet the deadline in the purchase of the Coromandel property. They kept us informed every step of the way and responded immediately to any questions we had. We have no hesitation in recommending them to any vendor or indeed purchaser.
Graham and Carol Ward
Jackie and Jane were referred to me by a friend. As I knew it was going to be a difficult house to sell. They gave me advice on what needed to be done both inside and outside to enhance my home to make it more appealing to buyers. They also gave me numbers of tradespeople to help, and suggested I put a water feature into my garden as my property is on a main road. In no time at all my property had a “new look” and photographed up really well. Over the coming weeks I had a total of 4 offers on the home, finishing up with a multi offer situation and my property was sold. Jackie and Jane never gave up, they kept on top of everything, and I was always kept in the loop regarding what was happening. I had written reports every week, and regular updates. They were totally up front with me and always honest about everything, and I always felt they were trying their hardest to get me the figure I wanted for my home. These girls certainly do the business! I would have no issue in using the girls again in the future. Thank you for getting the house sold and helping me move on.
Jane and Jackie came to us recommended. We liked their approach and their energy, and they took everything on board regarding the extensive renovations we’d done including the obvious and the hidden qualities of our home. We had regular face to face meetings regarding progress of the campaign and their enthusiasm of our home never waned. We can recommend Jane and Jackie as a great team, who do work hard for their vendors.
I am a local business woman and know first-hand how important great service and hard work are, especially working within a small village community. Team Jackie and Jane of Harcourts Devonport have now marketed and successfully sold two of my properties, and I can certainly recommend their great service, tenacity and hard work! They have an excellent reputation in the Village, and do a lot for the community as well. With their full time PA Annette, they run a tight ship and a great business. You will not go wrong with this team on your side!
“Just want to thank Jackie and Jane for their assistance in selling our Bayswater home. Both were very proactive and kept us informed at all times of interest/feedback etc while the open homes were in progress. Although the house did not sell at auction we had two separate offers within 24hrs of each other and within six weeks of listing our home. We are very happy to recommend Jackie and Jane to anyone thinking of selling their home.”
Jackie Strickland and Jamie Franklin
“To anyone contemplating selling their home I can personally recommend Team Jackie and Jane from Harcourts Cooper & Co. Go on phone them now. You won’t be sorry. The girls are honest, professional, proactive, reassuring and thoroughly nice people. With many thanks to the amazing girls.”
Mel McDonald and Family
“Friends had recommended Jackie and Jane – they came along and gave us an appraisal, made suggestions of what we needed to do to get the house ready for sale and without going overboard. From the time we first met Jackie & Jane until the Auction was 7 weeks. We couldn’t have asked for better agents.
We are thrilled with the results. Jackie and Jackie are a great team and Andrew North is a star!! We would recommend their services to other future sellers.”
Debra and Bo Davies (April 2017)
“I first met Jackie and Jane 8 years ago on my return from the UK and when the time came to sell my property in Devonport I knew they were just perfect for the job – professional, knowledgeable, thoughtful and completely understanding of the pressures of selling my home with numerous animals and children involved! Since then I have sold three homes through them and purchased three homes with their help. I will not hesitate to work with them again in the future, which despite me stating I will never move again is bound to happen sooner or later! These wonderful women are an incredible team who go above and beyond to deliver for their clients, nothing is too much trouble and they make what can be a stressful process so much easier. I really can’t thank them enough for years of great advice, fabulous sales results and some wonderful laughs along the way!”
Anna Rennie (January 2017)
“The day I walked into the Devonport Harcourts office, by pure chance, I engaged Jane & Jackie to look after the sale of my house, which proved to be my lucky day!
Not being a huge fan of the process of selling a house, I found the experience to be painless and easy to manage. This being in no small part due to the professionalism of Jane & Jackie, in particular I appreciated the regular and timely updates I received throughout the sales period. They proved to be the right agents to market and sell my house, having a thorough understanding of the Devonport house market.
Jackie and Jane far exceeded my expectations in the marketing/sales process and the final outcome!”
Rob Peters (December 2016)
“Jackie and Jane were a great team helping me to sell my house. Very professional, efficient and friendly. They provided me with sound advice and helped with contacts in the preparation of my house for sale . In my busy life it was appreciated that they helped remove some of the stress from selling and they marketed my house to bring a great result at Auction. I highly recommend them as I have now bought and sold through them with ease and great results.”
Leanne Wakelin (November 2016)
“We wanted to say how very happy and grateful we were to have Jackie and Jane on our team when we finally made the decision to sell. Nothing was too much trouble when we had a few hiccups along the way.
They certainly made the journey an easy one and what a great outcome for us, by selecting the right marketing to sell our loved home and the photos and advertising just wowed us and everyone.
They are number 1 in our books and we would recommend them without hesitation to anyone considering selling.”
Jean & Peter White (December 2016)
“We first met Jackie and Jane when they marketed and sold a property for us many years ago. We enjoyed our experience with them on that occasion, and since then they have gone on to sell two more homes for us. They are a great team who have worked together for a long time. They are easy to get to know, and we have a mutual respect for each other. They work hard and we always know they have our best endeavours at heart. If you want agents you can trust, then these two women certainly fall into that category.”
Dave and Lea Eaton (December 2016)
“We have known Jackie and Jane for many years now. We purchased a home in Devonport through them after Jackie successfully sold our first home in Milford. When purchasing our Belmont home, Jackie assisted us by bidding on our behalf with us on the phone as we were out of town. We had no hesitation in choosing them to sell our family home for us due to a work transfer.
Through all our dealings with Jackie and Jane we have found them to be professional, conscientious, and most importantly very easy to deal with. They care about their clients and work very hard to get the best results possible. Our auction was held on site in the early evening and was very lively. There were several agents from other offices there with their clients, and in total we had five bidders. The reserve price was reached quickly, with two determined buyers bidding against each other to the end.
Jackie and Jane kept us up to date at all times throughout the sale period, and were very honest with their approach and recommendations. We know they acted in our best interests at all times. We wholeheartedly recommend Jackie and Jane to anybody wanting to sell, and really trust these ladies to get good results.”
Mark and Justine Tapsell (November 2016)
“Jane Hastings rang us one day out of the blue to ask if we wanted to look at a town house in Devonport. She had stored the memory of our showing interest in such a property some years ago! She took us to see the property, we liked it very much and made an offer immediately.
Jackie Mark joined her team mate and they threw their energies into marketing our current house. The photographer came and the hoarding went up including the day of the auction. There was a bit of a hitch – we had to make our offer on the townhouse unconditional within ten days. No problem for our bright and positive agents. The auction was brought forward and we were restricted to only two open days.
At all times Jane and Jackie kept us in the loop. They clarified every issue and made useful suggestions. And they were generous, not only with their time but they sent us an evening meal on the day of the shift.”
Cherry France and Bruce Bell (September 2016)
“Having lived in the Devonport/Bayswater area for the last 10 years, we had seen Jane and Jackie’s signs around the suburbs a lot. When we decided to sell our house, they were our first choice, because we assumed that they must be good at what they do having survived the ups and downs of the market for over a decade, and also that they would have a good knowledge of the local market.
Our assumptions turned out to be totally accurate. On top of that, their attitude and approach makes them very easy to deal with. At the start of the process, they were able to recommend some great people to help prepare the home for sale. Then, through the open home and auction phases (including a pre-auction offer) they offered invaluable support and advice, without forcing us into any particular decision. They made a somewhat stressful process considerably easier through their quiet professionalism and excellent communication, with the outcome of a sale at auction that fully met our hopes and expectations.
This was my fifth house sale, and of all the agents I have dealt with Jackie and Jane are by far the most professional and easy to deal with. I would highly recommend them to anyone looking to buy or sell in Devonport and the surrounding suburbs.”
David Pearce (August 2016)
“We chose Jackie and Jane to market our property in Narrow Neck because a few years ago we had been to some of their open homes and were impressed with how organised, professional and knowledgeable they were. So when we came to sell in July 2016, we knew who we wanted to market our house. They bought all those qualities plus are lovely girls who we really enjoyed dealing with. What could have been a stressful process actually became very easy and straightforward. Their vast experience in this market and this area was evident every step of the way and they never faulted in giving the right advice. Throughout the process their professionalism and competence was outstanding and we would definitely use them again and recommend them to others.”
Pam Churchill and Philip Keall (July 2016)
“We have lived in our house for 47 years. Both of us grew up and went to school in Devonport, so it was a big decision to sell. Jackie and Jane were recommended by previous vendors they had acted for. Being novices Jackie and Jane helped and supported us throughout the whole process with no pressure whatsoever. They were very professional but at the same time caring and warm. Nothing was too much for them. From advertising to open homes, feedback etc we were kept totally informed. We accepted a pre-auction offer. Two days before auction my husband had an operation. Jackie and Jane went the extra mile to take the stress off. Everything went smoothly with a fantastic result way above our expectations. Jackie and Jane we can’t begin to thank you enough. Also thanks to Andrew (auctioneer) and other agents in your office.”
Rod and Chris (May 2016)
“We have recently worked with Jackie and Jane from Harcourts Devonport in both buying and selling our home. It took us over a year to find the property we were looking for and throughout this time we found that Jackie kept us regularly informed about what was new to the market and what was happening in the market place, as well as showing us through multiple properties. She was friendly and approachable, honest and always willing to accommodate us. After purchasing it was obvious that we would work with both Jackie and Jane. We found them both extremely professional, knowledgeable and they kept us regularly updated. We would definitely recommend Team Jackie and Jane to assist you in either buying or selling your home.”
Sarah and Darcy (May 2016)
“Jackie and Jane proved to be an absolute delight to deal with when selling our property. They are straight talkers who have a refreshingly pragmatic and honest approach to marketing property. I would highly recommend Team Jackie and Jane and look forward to using their services again in the future.”
Charlotte Judge (March 2016)
“My husband and I approached Jackie and Jane from Harcourt’s Real Estate to sell our house based on local recommendations, personal research and their ongoing support for Vauxhall School as a major sponsor. We knew our home would require an experienced team with an abundance of stamina to sell it, as we had pre-purchased, which meant the added stress of pending bridging fiancé, coupled with the fact the amount of buyers in the property market had decreased exponentially overnight due to the introduction of new government regulations for overseas buyers plus we had the added hassle of open homes leading into the festive season.
We were immediately impressed by Jackie and Jane’s enthusiasm, professionalism, honesty and attention to detail. As soon as the house went on the market, Jane and Jackie dug deep and rose to the challenge, demonstrating complete competence and professionalism throughout the whole process, dealing with hurdles as they arose with expert management skills and provided shrewd advice when required that only comes with years of sales experience and market knowledge.
We were kept informed of developments on a daily basis and at all stages of the campaign both the girls and their hardworking support team displayed a positive can-do attitude and renewed our confidence and spirits when we were feeling nervous. They achieved a sale for us in 5 weeks, which matched our expectations, we couldn’t have been happier. We would not hesitate to use Jackie and Jane’s services again or recommend them both to anyone else needing a truly first class service.”
Scott and Laura Taylor (March 2016)
“We bought our property through Jackie and Jane and have just sold it with their support. Throughout the eight years they have kept in touch and we did not hesitate to reengage them in the sale of the property because they care, are proactive and gave sound advice to ensure that the property met the market expectations. Jackie and Jane were prepared to take control of the items needed to enhance the property within a very short time frame which took a huge load off our minds. Throughout the marketing time their professionalism, communication and shared belief created an outcome we all aimed for. During the auction process we were guided with compassion and next steps. We highly recommend this team because of their integrity, belief and selling agent efficacy.”
Dianne & John (March 2016)
“I could not have asked for 2 more understanding agents to walk me through the process of sale of my house. They were sensitive to my emotional attachment to my house and never made me feel rushed at times of indecision and uncertainty. Rather, they came along side and encouraged me with sound advice and made the whole process clear and easy to understand. What I really appreciated was their continued support after the house sale in giving me advice on buying my new house and answering questions relating to that. By the end of the process I actually felt like I had 2 new friends rather than just a business relationship with them. I would highly recommend them as agents with integrity and a great sense of the market.”
Judy Rilling (February 2016)
“We recently engaged Jackie and Jane to sell our property in Devonport. Right from the beginning they were invested in ensuring we had all the information we needed about our property and others in the area to make the best decisions for us about marketing and selling our property. They have in depth knowledge of the market down the Devonport peninsula which was of massive benefit to us as we looked at positioning our property which was not a traditional Devonport home. During the campaign they kept us informed at every stage and were professional and personable to deal with throughout. Their commitment to ensuring we sold our house was always 100% and their goal was clearly focused around ensuring we walked away happy.”
J.H & A.H (February 2016)
“Jackie Mark and Jane Hastings were always positive and real about auctioning my property.
They always replied promptly to any queries I had and gave me their professional opinion openly whenever I requested it.
The auction/house-selling process went very smoothly under their management and the auctioneer, Andrew, was a very commercial operator too.
Thanks for all your hard work Jackie and Jane.”
“When my late husband and I bought our home 42 years ago, buying and selling was very different to today. So when the time came for me to sell our family home I approached Jackie and Jane for advice on how to proceed. They put together a marketing plan with a detailed time-line with dates for open homes, reports, feedback, dates for advertising, meeting the auctioneer and ultimately the auction. I found the feedback each week very helpful as they were able to keep me informed about numbers attending and the interested parties. The auction process was explained in a meeting with auctioneer Andrew and Jackie before the auction day to let me know what to expect on the day. My home sold at auction (special thanks to Andrew for his great work and also for letting my grandson ring the auction bell!) Throughout the the selling experience it felt really good to know that everything was being dealt with professionally, but also with a great deal of thought for me. From Jackie, Jane, Andrew and the other agents from their office I met during this process, what could have been a very stressful process was made so much easier. I would have no hesitation in recommending Jackie and Jane to anyone wanting to sell their home. Many thanks to you both for your kindness and caring.”
“We engaged Jackie and Jane of Harcourts Devonport to market our property in Narrowneck just before Christmas 2015. Their marketing approach suited us perfectly and our dealings with them have been nothing but pleasurable. Their wealth of knowledge and experience proved invaluable to a successful outcome for us. We were thrilled with the result and would highly recommend them to other prospective clients.”
Robin Powell and Judith Eyton
“We found Jackie and Jane to be warm, relaxed, professional and highly ethical real estate agents. They worked together seamlessly as a team and were a pleasure to do business with. To us it felt like Jackie and Jane’s complete focus was on our property, which was a small un-renovated house on a large section. Their marketing was pitched perfectly to highlight the most valuable aspects of the property. They completed everything they promised on time, including full weekly reports on activities on the property. They got to the bottom of a drainage compliance issue that had been beyond us and walked us through the steps to get compliance. Once we had accepted a pre-auction offer, Jane and Jackie smoothly stepped up to another level to engage at least 3 bidders in 24 hours which meant that our actual sale price at auction completely exceeded our expectations.”
Robin and Kate
“I recently used the services of Jane Hastings & Jackie Mark of Harcourts, Devonport for the successful sale of my property at 68B Lake Road, Devonport, Auckland.
Jane & Jackie had sold a property for me several years previously and the service provided at that time motivated me to contact them again. From the initial prompt response to my contact through their website until the sale of the property at auction, the entire process was handled in a very efficient and reassuring manner.
A fully detailed valuation was quickly provided and the property was listed for a month with the usual advertising/open homes etc, and I was kept fully informed of the progress including open home attendee numbers, potential bidders, and feedback around both the particular attractions and those features considered detrimental to some potential purchasers.
I was very pleased with the outcome with the house selling well above my personal expectations, and I would highly recommend Jane & Jackie to anyone considering selling their property.”
“Jane and Jackie, I would like to personally thank you both for the successful campaign to sell my home.
From the very beginning of our meetings together you both have helped and supported me through this process. I started out a novice not really knowing the steps needed to put my house on the market. You walked me through this and kept me informed. I really appreciated your regular updates through phone calls, txt and emails.
The main thing I am so grateful for is that I never felt pressured to make decisions that did not feel comfortable with me. My house sold at the auction and I could not be happier. Many Thanks”
“Jane and Jackie managed the complicated sale process of our late Mother’s estate. We both no longer live in Auckland. Jane and Jackie were responsive and professional to our many and various demands from abroad.
Our mother had a number of properties in Devonport all of which were tenanted. Jane and Jackie advised us regarding the requirements under the Tenancies Act to bring each tenancy to an end, they then helped with organising a tidy up of each property and staging to ensure they all looked their absolute best when exposed to the market. They assisted us to make strategic decisions regarding the timing of the sales, the method of sale and how the properties should be presented. They have a depth of knowledge about the Devonport market which helped us make clever commercial decision which maximised our return. We developed a genuine rapport with both of them which made a potentially difficult and stressful process easy and efficient. We recommend them highly.”
Hagen and Roman
“Having already purchased and with a limited time till settlement on our new property, we engaged Jane and Jackie for a very quick sale on our Bayswater home. We were impressed with the speed they brought the property onto the market, literally just a few days, and the ongoing feedback during the open home process. Of special note was the skill of our auctioneer, Andrew North, who tailored a sensible auction strategy, successfully ‘worked the room’, and showed a keenly professionally dedication in securing us the best possible outcome.”
Nigel and Suzanne Bell-Booth
“Evan and I really wanted to thank you again for all your help in enabling us to buy our dream home. We gave you that challenge right at the start, and you came through fantastically! We really appreciated your down to earth, honest communications with us, the way you promptly and efficiently dealt with all our queries and concerns, and guided us calmly through the process of getting our home ready to sell, right through to the day of the auction. Your advice and expertise were invaluable, as were your positive attitudes during our days of uncertainty and stress, and we couldn’t have done it without you both, so again, thanks very much! Please also pass on our thanks to Andrew – he did a great job crystallising all your efforts into an excellent result on the day! We’re very happy with the outcome, and felt well looked after every step of the way.”
Tracey & Evan Floyd
“Jackie and Jane successfully sold our home for a great price. I am pleased to say from beginning to end Jackie and Jane showed honesty, integrity and a wealth of experience. My wife and I felt confident throughout the process that Jackie and Jane had our best interests at heart.”
Gary Lawrence, Principal Vauxhall School
“A big thank you for a very successful sales campaign. It very much exceeded Heather and my expectations for sale price. We appreciated the advice you both gave us on preparing the apartment for open homes. You provided excellent communication on keeping us up to date on progress on open homes and advice on the pre-auction offer. We would recommend both of you if any one required a real estate agent, as both times you sold properties for us we were happy with the process and the outcome. Thanks”
Paul & Heather du Faur
“When we chose Jackie and Jane to sell our house in Devonport, it was based on two things: Their reputation and the way they came across in our first meeting. People in Devonport love to talk property, and over the years we had only ever heard of positive experiences selling and buying with Jackie and Jane. When we met, they were competent and experienced and they listened well to the way we wanted it approached, then stayed true to their word.
They made the process seem easy by being consistent and reliable and also understanding of how it can be difficult fitting open homes around a busy family schedule. They had an organised approach which made us feel at ease, and by Auction day we were comfortable that they had done the job well. Compared to other properties we have sold in the past, this has been by far the best experience and the best result, and we are genuinely thankful to them both.”
Jimmy and Leah Macken
“We were so pleased with the service we received from Jane and Jackie. Not only did they get us a fantastic result in the sale of our home but the process was run smoothly and professionally. They clearly know the Devonport market well and their confidence shows. We would recommend them without hesitation.”
Ryan and Leanna Cockayne
“Please accept my thanks for all you have done for us in achieving a great result in selling our home. Your professionalism was very refreshing. Thank you so much again, keep up your great work, and thank you for carrying out such a high level of ethics & professionalism in all that you do.
It was very welcome.”
“We have been very happy with the whole process of selling our house with Jackie and Jane. From the initial appraisal, which was proven very accurate, to staging advice, to the professionalism throughout the viewings and open homes, the frequent communication regarding progress and eventual auction day – we have been impressed. We knew what to expect at each stage and we now move on grateful for their assistance.”
Annalees and Carl Jones
“Jackie and Jane, Just wanted to say thank you for everything. As first time house sellers we appreciated all your work, advice and guidance. Everything seemed to go really well and we are obviously really happy with the result.
We would most definitely recommend you guys to anyone who is looking to sell.”
Luke and Amanda Futter
“We have recently sold our property through “Team Jackie and Jane” from Harcourts Devonport and were impressed with their professional and accommodating approach. Jane and Jackie were accurate in their initial assessment of the property market value and assisted greatly in the successful marketing the property. With their guidance we determined to proceed with an auction, after discussing all the options for selling. Prior to the auction, a well organised marketing and open home campaign was delivered with very good communication throughout. The Team arranged a separate meeting with the auctioneer and helped us reach an achievable reserve.
Thanks Team for a job well done!”
“Jackie and Jane are a professional team that worked hard to get the best result for us. They are honest, reliable and always willing to go the extra mile for their clients. While the house selling process took a bit longer for us than expected, Jackie and Jane remained committed to our cause throughout the campaign, and not once did we feel they were pressuring us to get a quick sale. They know the market better than anyone, and are fantastic at negotiating a deal to get the best price for your property. Above all they are enjoyable to work with and we wouldn’t hesitate to recommend them to future clients. Thanks team Jackie and Jane for a successful result.”
Helen and Nick Congdon
“We have purchased through Jackie and Jane and have now sold two properties through Jackie and Jane. Our loyalty to them was created as a result of the trust we have in them, their integrity, professionalism and personable manners. They have never let us down. Lea and David
We found Jane and Jackie to be great calming influence in the upheaval of putting one’s home on the market
Their professionalism in getting clients through, and the eventual early auction, gave us an excellent result.
Clive and Judy Rhodes
“Jackie and Jane have been our choice of agents for the selling of two of our homes. They both worked very hard in getting us a multi-offer on our current home within days of it hitting the market. We were blown away by their efforts and the end result was more than we anticipated. Also dealing with them as buyers on our next home was an absolute pleasure. The whole process was stress free and easy.”
Jeff and Holly Vivian
“Our special thanks go to Jane and Jackie for the professional, efficient and ethical manner in the way in which they conducted themselves during the sale of our property. After interviewing several local agents for the potential sale of our home, we decided Jane & Jackie from Harcourt’s Devonport were the right agents to represent our home. We originally chose Jane & Jackie for their enthusiasm and confidence in our home. Jane & Jackie were very generous in sharing their in-depth knowledge of our local market and suggestions of numerous marketing options. They listened to our views and came back with an excellent marketing program, the end result proved to be a highly successful outcome. Their continual communication after all inspections and follow up from purchasers’ enquiries was exemplary. We would like to thank Jane and Jackie for their commitment to providing us with exceptional service, and would have no hesitation in recommending them both to anyone considering selling their home.”
Greg & Louise Wilson
“When we needed a speedy sale of our home, we immediately called Team Jane & Jackie. We had seen them selling homes over the years & had always been impressed with their professionalism & drive. As bidders on a house they were marketing, they were very helpful & supportive. Thanks to Jackie & Jane’s knowledge, energy & excellent communication, the process of selling our home ran smoothly & successfully. Ultimately they got us a great result at Auction.”
Heather & Paul du Faur
“I can’t thank you enough for all you’ve done to help get me into a home that is PERFECT for me.
I am so happy. I love the house, can’t wait to move in, the neighbours seem wonderful, just what I had hoped for then some.And you….you are a machine, man you controlled that auction, you annihilated the opposition and you got me my ‘forever house’ I will be eternally grateful. THANK YOU!!!”
“Our experience with Jane & Jackie and the Harcourt’s team was very easy. Every step of the process was clearly communicated with options laid out and advice given. We always felt like Jane and Jackie had time to help us and answer what we felt were silly questions. Jane and Jackie achieved our desired result and we knew what was happening along the way. If we were to be selling a house again in the Devonport area, we would definitely ask them to act on our behalf again.”
Josh and Sam
“We are glad we listened to our intuition after seeing so many SOLD stickers on Jackie and Jane’s signs around Devonport, that we asked them to sell our home. Our Summer Street sale happened with the velocity of a tornado, enabling us to be unconditional in Devonport and our new home in the country within three weeks! Jackie and Jane have given us incredible service, working with integrity and sensitivity to the needs of both of us. They were very easy to relate to and with their advice we ‘decluttered’ for effective marketing which helped the early sale. We unhesitatingly recommend them to anyone selling in Devonport.”
Anne Hayden PhD and David Hayden JP
“I wanted to take this opportunity to once again thank you for the great service and your assistance in getting us into our new home in Narrow Neck. Buying a property can be a stressful experience especially in a new country where one is not familiar with the system and complexities of the auction method of purchasing. You took my requests and budget on board and presented us with a great property which we subsequently purchased.
Thank you for the great service and I would have no hesitations in recommending you to family or friends who may be in the market for a property”
“We had a great experience buying and selling with Jackie and Jane. They had a down to earth approach and made the process easy. Highly recommended!”
Finbar & Rachel Boyle
“Jackie and Jane looked after the sale of our house in Belmont from beginning to end. They were both very professional and easy to deal with. The whole process was straight forward and nothing was a problem. We achieved the outcome we were after. I highly recommend the Harcourt’s team.”
“Selling our house was a last minute decision on a slow Saturday afternoon. We did try to sell previously but it was not the same market as now, houses in 2010/11 (including ours) were sitting longer on the shelf than Mrs Havisham. 18 Months later and the plan was to put in a new kitchen, live in the house for a couple of years more and then try to sell again. Then the quotes came in for the new kitchen and we both went “oh”. Did we need the cost and disruption? Two separate, very good friends of ours had just sold their Devonport/Takapuna homes with Jane and Jackie and our next door neighbour rang to say she was listing with them too – within the next two weeks. As they were coming to look at the neighbours’ house on the Sunday, Colin asked Jane and Jackie to give us a valuation too – especially with regards to the kitchen replacement possibility and value added (if any). They were happy to advise him and told him two things of interest – the housing market had definitely changed to the Sellers favour and our kitchen was perfectly shiny as it was (which was nice). By Monday we had made the decision to sell. Harcourts had a great auction/advertising/photography package on offer and we signed with Jane by the Tuesday – Jackie had gone on a well-earned holiday for 2 weeks so Jane was flying solo. The House was cleaned, photos were beautifully and professionally taken, an open-home timetable organised, marketing board went up, advertising sorted, etc and all this organised by Jane (except the cleaning, sadly we had to do that ourselves). From first approaching with Jane to the first open home, it took just two weeks. Also, we had the added problem of being pre-booked to be away in Rotorua for the first open home Saturday. Jane took this in her stride, showing a client round on Thursday whilst on the Friday she phoned to ask where we keep our vases, she was at the house with a huge bunch of flowers which was a lovely touch and one that she and Jackie do for all of their clients apparently. We arrived home on the Saturday afternoon to a peaceful, clean house and a card to say that 20 groups had been through so far. On the Sunday open home Jane asked us if we’d be available on the Monday as she had an offer already – from her Thursday client. The offer was a good one and the auction was brought forward to the Tuesday, 3 weeks before the original auction date. Jackie was back from holiday and met us both for the first time and the house was sold by Tuesday at 6 o’clock – 7 days from first listing! It was just us, the auctioneer, Jane, Jackie and Kevin from Harcourts, the buyer and her daughter. All very civilised as we smiled and talked about our mums. It was a painless experience, if a little surreal and fast, for which we were grateful. Jane kept us in the loop the entire time, worked hard and was professional and friendly at all times. We would not hesitate to recommend Jane and Jackie to others – we only had one of them working for us, imagine what you could do with two!”
Colin, Penny (and Fern) MacArthur
“We found the complete experience of selling our home a pleasure. Jane and Jackie were totally professional in their approach. They were helpful with their advice, and a pleasure to work with. We were provided with weekly reports of progress, and their communications were first class. I would recommend them to any vendors.”
Garth and Carolyn Melville
“We have had a rental house in Bayswater for many years, and recently decided to sell it.
Throughout the years, we have had regular correspondence from Jane Hastings and Jackie Mark and have always been impressed by their openness and friendliness.
When a dear friend of ours, who was already well into dementia, needed to sell her house in Devonport, we put Jane and Jackie in touch with her, realising that they would treat her with the patience and kindness which she needed so much. They couldn’t have been more caring, and made everything as easy as possible for her throughout the preparation and sale of the property. We can’t speak highly enough of them during that time.
When we considered selling in Bayswater, we were well aware of the difficulty of selling with tenants living in the house. They had been excellent tenants for several years and we wanted to make it as easy as possible for them. The first, and only, agents to whom we could entrust this delicate task, of course, had to be Jane and Jackie. They went out of their way to get alongside the tenants and gave us sound advice how we should deal with it as well.
They advised that the best option would be auction and introduced us to Andrew who impressed us with his excellent advice and expertise. We were taught the intricacies of auctioning a property and enjoyed this new experience at a very advanced age!
Consequently, we had happy tenants, happy landlords and a happy conclusion to the sale. We apparently also had happy agents, as they have sent us a beautiful bouquet of flowers which are at present gracing our lounge.
We have already told people about Jane and Jackie as being the only ones who should be asked to make any property sales. Sadly at this time we don’t know anyone who is selling, but they will contact us whenever they do.
We thoroughly recommend Jane and Jackie for their business expertise and their friendly and clear guidance through the process of selling a house.”
Pauline & Terry Welch
“We first met Jackie and Jane at a house that we didn’t buy. It was a casual acquaintance that probably wouldn’t have gone any further except that they found our dream house for us a couple of weeks later. It was perfect. The next few weeks involved a lot of encouragement and explanation of the auction process (which was new to us). Throughout it all Jackie was a pillar of strength (particularly on the auction day when I nearly collapsed with the tension). We hadn’t expected to be moving so soon and weren’t ready to put our house on the market. The Dynamic Duo took on the challenge without a second thought and organised us through the process to a successful auction. Jane’s attention to detail meant that we had confidence every “i” was dotted and “t” crossed at a time when we really had too much going on to concentrate on details ourselves. That was three years ago and we thought we were settled for life.
Then the Christchurch earthquake hit and our lives changed dramatically. Work pressures built until we decided to move permanently to Christchurch, which meant selling the dream home. There was no doubt who we would use for our agents and so Jackie and Jane were called on again. The difficulty was that we wouldn’t be in Auckland and so everything would be done remotely. “Leave it to us – just get yourselves packed and on the road” was the oft-repeated phrase. This time we really saw the teamwork in action. Jackie drove the various contractors to get our house looking fabulous in a very short time. Jane wrote the most fantastic description of our house that resulted in an unconditional offer only a week after going on the market.
Throughout all this Jackie and Jane have become like family. They are a great team with complementary skills that provide a great service to their clients. We felt at all times that nothing was too much trouble for them. Dealing with real estate by phone and email was also a new experience for us and it only worked so well because we had complete trust in Jackie and Jane.”
“Jackie and Jayne knew we were very nervous about putting our house on the market and eased us into the process very professionally. We had an idea of how we wanted to market our house and they were keen to follow along with us. They gave us some other options but supported us in the way we wanted to go.
They were honest and up front…….no bullshit about how much our house was worth…straight to the point.
Open homes were run professionally and they ensured they had people come through – via their customer service and personal relationship with clients from previous dealings. They worked tirelessly to get offers in and being in a multiple offer situation meant they had to really work with these people, which in turn gave us a fantastic price for our loved house.
Thanks Jackie and Jane we both thought you were awesome and have gone on to recommend you to our friends and anyone else who may be interested in selling their house. “
Kathy & Lynne
“We contacted Jackie and Jane to sell our house, their profile and knowledge of the Devonport market is what drew us to them. We did not get anybody else in to interview as we felt confident they would do a good job. They promoted their excellent auctioneer, Andrew North, and the auction method, and upon their recommendation that is how we choose to proceed. We went away for a 10 day holiday in Adelaide and left the house in the capable hand of the girls. They feedback in writing via email, so we knew how things were proceeding. After we got back, we received a pre-auction offer on our home which was completely acceptable to us, and proceeded with an early auction. Jackie and Jane opened our home 30 minutes prior to auction, and a lot of people came. Andrew North arrived early to meet and greet all buyers and to introduce himself to us. Andrew invited bids over the $950,000 we had accepted as our “reserve” and bidding took off. In a matter of minutes the bidding had reached $1,005,000 and the property was sold to the same buyer. Jackie and Jane were right, this method worked very well for us, and we couldn’t be happier. Jackie and Jane are trustworthy, efficient and hardworking, and we can certainly recommend their services to any future sellers.”
“Jane and Jacqui recently sold a property on behalf of our trust in Belmont, North Shore. We are extremely happy with the decision we made for them to sell the property as they were very professional and informative. Each week they provided us with an update on visitors to the open homes, purchaser’s feedback and expectations on the property and a general overview of how the open homes went. They recommended auction as the best way to sell the property and we are very happy they did as we fetched a price that blew all our expectations. I think this came down to fantastic marketing material from Harcourt’s, great follow up from Jane and Jacqui to potential buyers and their professionalism at all times. We couldn’t thank them enough for all their hard work and great efforts in selling the property and we hope in the future we can partner again. We recommend them to any sellers looking to get great service and potential purchasers alike. Thank you again for everything.”
Tim Manning & Claire Manning
“Thanks to the top team of Jackie and Jane at Harcourts Devonport for all your efforts to sell our property. We appreciate your professionalism, diligence and keeping us up to date throughout the process.
Truly a successful combination of skills and an example of the power of two.”
David & Noreen Parsons